Issue : “Not able to login to FTP accounts using root password”

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Not able to login to FTP accounts using root password


Issue :

Was able to login to all FTP accounts using the root password earlier but now it doesn’t seem to work. Where to check that?


Solution :
1) You Go to WHM >> Main >> Service Configuration >> FTP Server Configuration.


2) At the bottom of the page, you’ll find an option as ‘Allow Logins with Root Password’


3) Make sure that it is set to ‘Yes’ and Save the settings.
This should resolve the issue.

Ashish Kale

Ashish Kale is the co-founder and CEO of SARPS Technologies, an IT company that deals in web hosting, development, design, and internet marketing. His company has been named a top web hosting company in India and the USA. He's the go-to guy when organizations want help with relationship building and social media marketing.

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